Pendaftaran Contact Center Nama Lengkap *Email *Nomor Telepon / Whatsapp Nama Sekolah / Universitas / Perusahaan Jabatan Alamat Lengkap Pelatihan yang diikuti *ADVANCED WORKFORCE MANAGEMENTARTIFICIAL INTELLIGENCE IN THE CONTACT CENTERCertified Call Center Metric, Analytics and ReportingCertified Technical Support SupervisorCertified Designing Six Sigma Support CentersCertified Contact Center Manager (CCCM)Certified Contact Center SupervisorCertified Contact Center for StaffCertified Quality Assurance SupervisorCertified Contact Center Quality AssuranceCustomer Service Live ChatQuality Monitoring ScorecardQuality MonitoringCalibrationPerformance CoachingWork Force Management IntroductionWork Force Management Forecast Data Collection and AnalysisWork Force Management Forecast & Predict WorkloadWork Force Management Scheduling & Calculating StaffWork Force Management Scheduling & Scheduling ShiftsWork Force Management Intraday ManagementWork Force Management Expert Communication SkillsWork Force Management Skills & Based RoutingJenis Pelatihan *Online TrainingJenis Pembayaran *IndividuCorporateNameSubmit